RTO ID: 21687

LICENSEE IN CHARGE

Within the new reforms set to take place, a category of ‘Licensee in Charge’ has been introduced, which will require the licensee to have additional training, skills, and experience.

As the “Licensee in Charge” you are individually responsible for key agency matters, such as operating trust accounts and the overall supervision of employees.

The reforms place clear responsibilities on a “Licensee in Charge” for supervision and providing employees with industry experience. This role is a key part of improving industry professionalism. To achieve this, you will be required to hold a Diploma level qualification in the form of a CPP50307 Diploma of Property Services (Agency Management) and have at least 2 years practical experience as an agent under the supervision of a Licensee in Charge.

CPP50307-DIPLOMA OF PROPERTY SERVICES (AGENCY MANAGEMENT)

The course is based on the nationally endorsed Property Services Training Package (CPP07) Diploma qualification covering the Real Estate industry sector, and is for people who want to acquire the knowledge and skills needed to operate and manage a real estate/property agency business. You will learn about selling, marketing, leasing and managing property, and managing the physical, human and financial resources of a real estate agency.

You will also learn and acquire the competencies applicable to client, financial and human resource management of a small business enterprise.

If you are an experienced real estate professional currently working in the industry, we provide opportunity to upgrade to a Diploma using a combination of Recognition of Prior Learning (RPL) and gap training. For more information contact our support staff on 1800 220 969.

This course is made up of 26 units of competency:

Core Units

CPPDSM4006A – Establish and manage agency trust accounts
This unit of competency specifies the outcomes required to establish and manage trust accounts in an agency context. It includes reviewing agency accounts for compliance with trust account requirements, establishing and managing trust accounts, maintaining records of trust transactions, and monitoring and reviewing trust accounts.
CPPDSM4008A – Identify legal and ethical requirements of property sales to complete agency work
This unit of competency specifies the outcomes required to meet the core legal and ethical requirements associated with property sales. This includes awareness of the legislation relating to property sales, the role and responsibility of agency personnel in property sales, the administration of sales transactions and the completion of sales documentation.
CPPDSM4009 – Interpret legislation to complete work in the property industry
This unit of competency specifies the outcomes required to source and interpret legislation affecting operations in the property industry. It includes identifying and applying statutory interpretation techniques, identifying and tracking changes to relevant property industry legislation and industry codes of conduct, and maintaining appropriate records.
CPPDSM4015B – Minimise agency and consumer risk
This unit of competency specifies the outcomes required to minimise risk to all aspects of agency business and to consumers. It includes identifying potential risks to the agency and its clients, analysing the causes and potential impact of risks, and implementing agency policies and procedures to minimise risks to the agency and consumers
CPPDSM4008A – Identify legal and ethical requirements of property sales to complete agency work
This unit of competency specifies the outcomes required to meet the core legal and ethical requirements associated with property sales. This includes awareness of the legislation relating to property sales, the role and responsibility of agency personnel in property sales, the administration of sales transactions and the completion of sales documentation.
CPPDSM4080A – Work in the real estate industry
This unit of competency specifies the outcomes required to enable a new entrant to the industry to gain a basic understanding of the industry and work ethically and effectively in a real estate agency. This includes awareness of ethical and conduct standards, core functions of real estate agency operations, legislative and regulatory framework within which the industry operates and industry employment requirements.

Elective Units

BSBFIM501A – Manage budgets and financial plans
This unit describes the performance outcomes, skills and knowledge required to undertake financial management within a work team in an organisation. This includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances, and reviewing and evaluating effectiveness of financial management processes in line with the financial objectives of the work team and the organisation.
BSBHRM405A – Support the recruitment, selection and induction of staff
This unit describes the performance outcomes, skills and knowledge required to execute tasks associated with the recruitment cycle. Performance of the work described in this unit will be underpinned by in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions.
BSBMGT502 – Manage people performance
This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. It applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement.
BSBMGT517 – Manage operational plan
This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.
BSBSMB406A – Manage small business finances
This unit describes the performance outcomes, skills and knowledge required to implement, monitor and review strategies for the ongoing management of a small business’s finances. It also includes day to day financial management of the small business.
CPPDSM4003A – Appraise property
This unit of competency specifies the outcomes required to appraise the sale price range or rental value of all forms of property for listing purposes in line with client instructions, agency practice and legislative requirements. It includes researching the property, selecting appropriate methods to appraise the sale price range or rental value of property and preparing reports on the property appraisal. It does not address the formal valuation of property.
CPPDSM4004A – Conduct auction
This unit of competency specifies the outcomes required to conduct and auction. It includes conduction the auction in line with agency practice, ethical stands and legislative requirements.
CPPDSM4005A – Establish and build client-agency relationships
This unit of competency specifies the outcomes required to establish, maintain and expand client-agency relationships to support the attainment of key agency business goals. It includes communicating effectively with clients, implementing the agency’s approach to client service and client-agency relationship management strategies, implementing personal marketing strategies and building ongoing relationships with clients.
CPPDSM4010A – Lease property
This unit of competency specifies the outcomes required to administer the leasing of all types of property. It includes screening tenant enquiries, conducting inspections, obtaining and reviewing tenancy applications, completing tenancy agreements or lease documentation, placing tenants in property and recording tenancy arrangements.
CPPDSM4011A – List property for lease
This unit of competency specifies the outcomes required to list all types of property and businesses for lease. It includes implementing procedures for promoting agency’s property management services, establishing client requirements, planning and delivering property listing presentations, finalising listings for the lease of property, and recording and acting on client instructions. This unit does not address listings for property sales or the actual marketing or lease of the property under an agency contract.
CPPDSM4012A – List property for sale
This unit of competency specifies the outcomes required to list all types of property and businesses for sale. It includes prospecting for listings, establishing client requirements, planning and delivering property listing presentations, finalising listings for the sale of property, and recording and acting on client instructions. This unit does not address listings for property management or the actual marketing or sale of the property under an agency contract.
CPPDSM4016A – Monitor and manage lease or tenancy agreement
This unit of competency specifies the outcomes required to manage properties during the term of leases or tenancy agreements. It includes implementing the conditions of leases and tenancy agreements, responding to requests from tenants and landlords and managing the renewal and termination of leases and tenancy agreements.
CPPDSM4017A – Negotiate effectively in property transactions
This unit of competency specifies the outcomes required t manage effective negotiations in relation to the sale, lease or management of property. It Includes establishing the need and expectation of relevant parties, negotiation to achieve desired outcomes and managing potential and real disputes between parties.
CPPDSM4018A – Prepare and present property reports
This unit of competency specifies the outcomes required to recognise and analyse property styles and faults in order to assist clients to understand the condition of property prior to listing, leasing or refurbishment. This includes identifying different architectural and construction styles and their impact on the market value of property, using common building construction terms to describe key features of properties, explaining the impact of common building defects on marketing properties for sale or rent, conducting property inspections, presenting reports on the physical condition of properties, identifying costs and potential benefits of property improvements, and acting on subsequent client instructions. This is not expected to replace technical and expert advice nor represent financial advice.
CPPDSM4019A – Prepare for auction and complete sale
This unit of competency specifies the outcomes required to prepare for an auction and complete the sale of property. It includes implementing the auction marketing plan, preparing auction documentation, confirming the reserve price with the seller, planning and implementing auction day procedures, and completing follow-up procedures after auction sale. The outcomes required to conduct an auction are addressed in CPPDSM4004A Conduct auction.
CPPDSM4022A – Sell and finalise the sale of property by private treaty
This unit of competency specifies the outcomes required to sell and finalise the sale of all types of property by private treaty. It includes qualifying buyers, arranging for potential buyers to inspect listed properties, delivering effective sales presentations, submitting offers and negotiating property sale with sellers and buyers and maintaining communications with sellers and prospective buyers. It also includes monitoring the process between exchange of contracts and settlement for all types of property and businesses and preparing documentation for agency disbursements.
CPPDSM4049 – Implement maintenance program for managed properties
CPPDSM4049 – Implement maintenance program for managed properties
CPPDSM4056A – Manage conflicts and disputes in the property industry
This unit of competency specifies the outcomes required to use communication techniques to manage and resolve conflicts and disputes in the property industry. It requires the ability to assess conflict or dispute situations, accurately receive and relay information, adapt interpersonal styles and techniques to varying social and cultural environments, and evaluate responses.
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RECOGNITION OF PRIOR LEARNING (RPL)

Use your industry experience and knowledge to save study time.

Recognition of Prior Learning (RPL) is a process where experience, skills and knowledge that you may possess through work and life experience, or other unrecognised training can be formally recognised. This can be for a single unit of competency, part of a qualification or a full qualification.

Evidence must be provided and assessed against the relevant training package requirements, and a gap analysis is conducted to determine any voids in competency. The learner may then be awarded full or partial RPL competency. Where gaps exist, the learner must undertake the required training and assessments in order to be awarded competency in that particular unit.

All learners training with Under The Hammer Training may apply for recognition of prior learning, and are requested to completed a pre-enrolment questionnaire. By completing this questionnaire, it assists our trainers with the evaluation of your education levels, work experience (past and present), and current skills and knowledge, which will allow them to work with you through the recognition process.

Experienced agents completing training are invited to apply for RPL Assessment which will determine how much of their industry experience can be recognised as prior learning towards the allocated units.

For more information regarding Recognition of Prior Learning (RPL), please contact our support staff who can arrange for you to talk to one of our qualified assessors.

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NSW Diploma of Property Services

Course Fee: $3500.00*

Includes:
RPL Assessment
Full Office and Trainer Support
All learning resources and course materials
All Classes

*Fee assumes that the learner currently holds an CPP40307 Certificate IV in Property Services. If that is not the case please contact us to discuss course fees, your experience and circumstance.

For groups of 6 or more, we can conduct training in your office
Please contact us for more information

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